Frequently Asked Questions about Orders
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not achieved, please let us know and we will do our best to help you resolve the issue.
Are there any items that are final clearance items and cannot be returned or exchanged?
Some items are non-refundable, and this will be clearly stated before purchase.
When will my order be delivered?
We will ship your order as soon as possible. An email will be sent with follow-up information after shipment. Delivery time will vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and overseas. We carefully select our manufacturing partners to ensure excellent quality and reasonable prices.
How much is the shipping cost?
Shipping costs will be calculated based on your location and the items in your order. You will see the shipping cost before you purchase.